Workflow library

Choose a billing workflow with every boundary stated

Filter four sample paths, then inspect tools, stop rules and handoff evidence.

Search workflows

Matches the workflow name, its summary and its tools.

Risk level

4 workflows shown

Selected workflow

Refund request

Explain the charge, stop at the refund ceiling and hand over the researched case.

Handoff only

Close condition

Close only after Dana approves the $70.97 refund and replies.

Boundary matrix

Sample frontend state. Connect these names to your own policy and tool layer.

Permission	Tool	Rule
Allowed	stripe.subscriptions.retrieve	sub_1P7dK2 · Solo $39 to Studio $149
Allowed	stripe.invoices.retrieve	in_9QtL4M · +$96.13 minus $25.16
Allowed	docs.search	Billing policy §3 · refund ceiling $50
Denied	stripe.refunds.create	$70.97 exceeds the $50 ceiling by $20.97

Example run

Ordered fixtures show why this path closes or stops. No tool executes here.

09:14:00 UTC
Sample ticket received
Priya asks about the $70.97 proration charge
Success
09:31:02 UTC
Policy denied the refund
Billing policy §3 stops a refund above $50
Policy denied
09:31:04 UTC
Research handed over
Dana receives the invoice, arithmetic, policy and draft
Escalation

Handoff contract

Complete

Evidence attached

Owner

Dana Okonjo · billing on-call

Billing review queue

Recovery

Dana approves, edits or declines the refund from the researched brief.

Buyer checklist

Connect Stripe and one helpdesk, approve its first 50 replies, then let it send.